 | Reviewer: Don M
Date: 2011-12-31
Website:
ideasincontext.com |
| Support |  | | Performance | | | Features | | | Overall | |
| AVOID THIS COMPANY!! Terrible service, shady business practices. They kept my domain name hostage until I paid them a renewal fee, even though I had been trying to cancel their service for the previous EIGHT MONTHS with no answer to email, chat, or phone messages. |
 | Reviewer: Mike Charles
Date: 2011-06-28
Website:
larrybaird.ca |
| Support |  | | Performance | | | Features | | | Overall | |
| Hosting my website with Webserve has been one the best decision I have made since my business start-up. They are professional and on top of their game. They know what you really need and are ready to assist you on getting it up and running. 24/7 support, easy-to-reach billing department and plenty of packages and adds-on make it utterly easy to upgrade your website and hosting as your business grow. |
 | Reviewer: Philip
Date: 2011-06-15
Website:
theactingtimes.com |
| Support | | | Performance | | | Features | | | Overall | |
| Webserve is the choice to go with. Their packages all comprehensive enough to fullfil the needs of any sort of business of any size. Customer service and billing is freindly and easy to reach. Support team knows its job and available (whether locally in canada or the remote team) at anytime. And the headquater is here at home, in vancouver that make them even more accessible and easier to reach, in case it will be necessary. simply put: There is no reason to consider any other option when they are around. |
 | Reviewer: Arvin
Date: 2011-06-09
Website:
theactingtimes.com |
| Support | | | Performance | | | Features |  | | Overall | |
| Being their client for past 7+ years, I have never come across an issue that could have been solved easier or faster than the way they have addressed it. Billing is just a simple call away! They are well-prepared for any question/concern I may ever have. Plus, they are friendly and fun to work with. Support people are always on top of their job. And their prices: can't just get better! I am so happy and satsified with the service I have been receiving throughout these years! |
 | Reviewer: J Douglas
Date: 2011-05-28
Website:
www.douglassolutions.ca |
| Support | | | Performance | | | Features | | | Overall | |
| This company is a complete scam. I've been with them for 7 months and had nothing but problems. My website hasn't been up for a week and when I call I'm told that the problem is on my end and everything is good on theirs. My email hasn't worked from day one, I cannot send to @shaw.ca email addresses which makes it difficult to run a business!! I sent out 10,000 flyers out and my website is not working. Custom service is a joke, they will tell you one of two resposes... I can't hear you, I can't hear you, and then hang up. Or they will tell you that it's your problem because everything is working on their computers. Google their reviews and avoid this company! Run by a known scam artist. |
 | Reviewer: javier Villota
Date: 2011-05-19
Website:
mystique.ca |
| Support | | | Performance | | | Features | | | Overall | |
| I am hosting my website with Webserve since 2005. Their customer service and support teams are always progressing and getting better and better. Throughout these years, there has never been an issue and/or concern from my side that they were not ready to address. Whether a billing discrepancy or server related issue, they are always to resolve the problem in fastest and most efficient way. Their prices are just amazing and they literally have a service/package for any sort of business/website!
They are great and I am so satisfied and glad to start my business with them in first place. |
 | Reviewer: Glenn Mair
Date: 2011-02-14
Website:
www.mmkconsulting.com |
| Support | | | Performance | | | Features |  | | Overall | |
| AVOID THIS FIRM!!! Tried Webserve for 6 months and their reliability is terrible. Servers up and down more often than a yo-yo - and that is based on web site monitoring that only alerts me if the site is not accessible 3 times in a row at 10 minute intervals. Last straw was that in the last month, on two occassions our website completely vanished (replaced with the default new site page) because billings had disactivated our account as being overdue, even though we paid 12 months in advance less than 6 months ago. After waiting days for customer support to phone back, they saw the issue, and confirmed that our account is indeed paid up, but there was no explanation of how this could have happened - not once ut twice. Forget the six months prepaid remaining on my contract - I have moved elsewhere. |
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